Refund policy
Refund Policy
At Forever Bloom, your satisfaction is our priority. We offer a hassle-free refund policy to ensure your peace of mind when shopping with us.
Refund Eligibility
You may request a refund within 30 days of your purchase for items that are unused, unworn, and in their original condition with all tags attached. Items must be in resalable condition.
Refund Process
To initiate a refund, please contact our support team at supportforeverbloom@gmail.com with your order number and reason for return. We will provide you with a prepaid return shipping label and further instructions. Once we receive and inspect your item, we will process your refund within 5-7 business days.
Non-Refundable Items
The following items cannot be refunded: (1) items with visible signs of wear or damage caused by the customer; (2) items without original packaging or tags; (3) final sale or clearance items marked as such at purchase; (4) custom or personalized orders; (5) items purchased more than 30 days ago.
Shipping Costs
Original shipping costs are non-refundable. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Refund Method
Refunds will be credited to your original payment method. Please allow 7-10 business days for the credit to appear in your account, depending on your financial institution.
Questions
For any questions about our refund policy, please email supportforeverbloom@gmail.com.
